Recent Posts

Dryer maintenance helps prevent fires

2/20/2018 (Permalink)

If you’re like most people, once your dryer cycle is done, you scoop out the lint and move on to the next load of laundry. But there is a little more to dryer maintenance than that, especially if you want to prevent having to call SERVPRO because of a fire. So here are a few, quick tips to keep your dryer from becoming a fire hazard:

  • Once a week vacuum and clean out the lint trap filter. This will keep lint from building in the dryer and causing a fire.
  • Every 6 months check behind the dryer and ensure that the exhaust hose is not crushed and is circulating properly.
  • Every 6 months, you also want to make sure that the exhaust vent receives a thorough cleaning, as well as your duct work, and for that service make sure you are contacting your local SERVPRO.

We Answer the Phone Ready to Help Call Today (731) 627-6251

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Weakley, Carroll and Gibson Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (731) 627-6251

SERVPRO of Weakley, Carroll and Gibson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Did you know a few, simple maintenance tips can save your washing machine?

2/15/2018 (Permalink)

Washing machines are one of the trusty work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! With that much work, it’s important to be good to your washing machine. Here are some preventative maintenance tips you should perform to keep the work horse running happy:

  • Did you know your washing machine lines should be replaced every 3-5 years? Each time the machine is turned on or off, the lines are contracting and expanding, which leads to eventual wear and tear. Replacing those line every 3 to 5 years will lead to a happier machine.
  • Replacing your machine lines are as easy as replacing your outdoor hoses. But, please remember to make sure your water is shut off before you begin, and you are securing them with a wrench. 
  • If you have rubber hoses replace them with stainless steel braided hoses.

If the unexpected happens and your washing machine line springs a leak and causes water damage, know that your local SERVPRO is here to help.

We Answer the Phone Ready to Help

Call Today  (731) 627-6251

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Weakley, Carroll and Gibson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of SERVPRO of Weakley, Carroll and Gibson Counties

SERVPRO of Weakley, Carroll and Gibson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to be ready for winter weather

12/5/2017 (Permalink)

Water Damage How to be ready for winter weather Tell your local church or business that SERVPRO of Weakley, Gibson, Carroll Counties can complete for them an Emergency READY Profile® (ERP) for free.

Imagine winter strikes at your home, business, or church. Have you taken the necessary precautions to avoid further damages in case disaster strikes?

Enjoy your holidays merry and bright while keeping your property safe. Winter is wonderful, but it could also bring freezing rain, sleet, winds and snow that could be damaging to your property. Be prepared to face any type of winter conditions.

Here is our list of precautionary measures to protect your property: 

  • Wind, heavy rain, ice, and snow can break branches and limbs that are too close to your property. Check for those potential hazards. 
  • Check your roofs, water pipes, and gutters for leaves or branches left there this fall. Gutter waterspouts should be directed away from your building. Verify all drainages are clear in order to avoid an unnecessary flood.
  • Handrails, stairwells, and entryways must be clear and safe for potential slippery incidents. You could install mats in those areas to avoid danger.
  • Water should drip through your pipes when temperatures drop below freezing. Pipes under a cabinet can enjoy some warm air from the house if you leave cabinet doors open. That small gesture would prevent those pipes from freezing.
  • If you have outdoor faucets, you could shut the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Tell your local church or business that SERVPRO of Weakley, Gibson, Carroll Counties can complete for them an Emergency READY Profile® (ERP) for free. The ERP would provide them with a plan to get back in business fast following a disaster. When winter weather strikes, call your local SERVPRO of Weakley, Gibson, Carroll Counties to strike back. 

We Answer the Phone Ready to Help
Call Today - (731) 784-4938

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Weakley, Gibson, Carroll Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Weakley, Gibson, Carroll Counties 

SERVPRO of Weakley, Gibson, Carroll Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Major Flood in Kenton Church

11/20/2017 (Permalink)

Water Damage Major Flood in Kenton Church SERVPRO of Weakley, Gibson, Carroll Counties team working in Kenton church to remediate a major flood.

“We had a major water leak in the women’s restroom. Right here in the calf valve. We got here about 8:15 a.m. and we were wading water”. Mr. Ronny Merryman, Deacon at Laneview Baptist Church, in Kenton, TN, tells us the tale of an unfortunate Sunday morning when some members of the church including him got there for a meeting that never happened.

“Of course, we had to get rid of the meeting we had”, he says with a smile. Instead, everybody got “hands on deck and started pushing water with squeegees, vacuums, and mops; everything to get the water out”.

Mr. Merryman didn’t know how long the water had been running, but he realized it was 5 to 8 inches deep in the entrance and it was flowing everywhere. “The carpets absorbed 4 to 5 feet into the walkway. It actually went into our sanctuary for about 10 to 12 feet”, continue Mr. Merryman.

Some church members got terrified when they realized that the water went even under their sound booth where there were many electrical wires. Luckily, no damage was detected in that area.

“So, Monday, we opened the church up to SERVPRO of Weakley, Gibson, Carroll Counties with their several thousand dollars' worth of equipment and they started dehumidifying, vacuuming and getting rid of all the water”. Mr. Merryman was not stingy with compliments towards our team. “I had already had experience with SERVPRO of Weakley, Gibson, Carroll Counties from a few years ago in 1998. I knew they did a fantastic job for us”.

Once the water extraction process concluded, our team put our specialized fans and dehumidifiers all around the church to get rid of the moisture from the structures and prevent mold. “They were using moisture meters to check walls impacted by the moisture, by the water. They really did a superb job”.

And then Mr. Merryman added a phrase that is real music to our ears: “I would recommend SERVPRO of Weakley, Gibson, Carroll Counties to anyone, anytime”. Thank you very much, Mr. Ronny Merryman, for those kind words.          

Does Your Weakley, Gibson, Carroll Counties Home Have A Mold Problem?

10/20/2017 (Permalink)

Mold Remediation Does Your Weakley, Gibson, Carroll Counties Home Have A Mold Problem? In Weakley, Gibson, Carroll Counties, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

What is the best way to get rid of black mold?

We recently talked to Jeramy Link, a SERVPRO mold professional, from our warehouse in Newbern, Tennessee. Why to call SERVPRO when we can find information in Internet explaining how to remove mold on our own? He told us that by calling us, as a homeowner or a business owner, you would avoid cross contamination. You would also prevent getting in touch with mold spores that would “cause bigger issues than you would normally have”.

Jeramy told us that one of the first steps when our team perceives mold is to determine what is the source. “If there is a water damage, we try to find what caused the water damage”. And for that, we use our state-of-the-art equipment! “We use moisture meters, half masks to protect our employees, different virucidal disinfectants, of course gloves, and we also set up a containment”.

The cost of these procedures we implement in your mold affected home or business may vary depending on the source, sais Jeramy. “If you got a roof leak, of course that would cost more than a small mold caused by a leak underneath the sink”. And he continues: “You have to take care of the source first. This is always the important part, because we can come in and clean and we can get rid of the mold, but it doesn’t help if we don’t get rid of the source”.

Jeramy has worked for SERVPRO® of Dyersburg/Union City, SERVPRO® of Weakley, Gibson, Carroll Counties and SERVPRO® of Jackson/Crockett County for more than 12 years. He tells us the story of one of the worse mold situations he has ever encounter so far. “It was probably unattended for several months. We open the door, go in to identify a water leak, because the owners meter was constantly running. The mold was present from the ceiling to the floor!” When our team saw that situation, they actually had to suit up to be able to physically get inside the structure.

We congratulate Jeramy Link, who recently obtained his certification as an Applied Microbial Restoration Technician (AMRT), offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Watch the full interview in our Facebook Page. 

Mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (731) 784-4938

Red Cross and Fire Prevention

10/11/2017 (Permalink)

Fire Damage Red Cross and Fire Prevention David Brumley (center), other members of the American Red Cross and some authorities inspect a comfort kit for disaster victims in Paris, TN.

SERVPRO began a National partnership with the American Red Cross in March of 2013. We committed to support a Disaster Responder with an emphasis on the Home Fire Preparedness Campaign. And this week is Fire Prevention week! Our franchise recently reached out to the American Red Cross of Mid-West Tennessee in order to offer our support.

Fire Prevention Week

A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. That’s why, the American Red Cross of Mid-West Tennessee has partnered with different Fire Departments in the cities and the 14 counties they cover to install smoke alarms at people’s homes at no charge. This year alone, they have installed close to a 1000 units.

They also have what they call a Pillow Case Project. Red Cross volunteers go to schools and present to 3rd and 4th grade students a program on safety that covers fire safety. Dave Brumley, a volunteer for the organization, explains some of the topics they cover with the kids: “How to get out of a room on fire underneath the smoke; how to touch the door with the back of your hand to make sure that is safe to open that door; how to prepare a fire escape plan for their home and have two ways of getting out of their home”. He concludes: “The hope is, working with the children, that they will go home with their excitement and get the parents involved, so the whole family can be prepared for an event”.

How to build your emergency preparedness kit.

How to create your Home Fire Escape Plan.

How to become a volunteer for the American Red Cross of Mid-West Tennessee.

How to prepare a fire escape plan

10/4/2017 (Permalink)

Fire Prevention Week runs from October 8th to 14th. It’s an excellent time to prepare your plan in case of a fire emergency. The theme this year is “Every Second Counts: Plan 2 Ways Out!”. Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.

The National Fire Protection Association (NFPA) suggests the following steps for your family to be ready.

Tips

  • Draw a map of your home with all members of your household. This grid will help you. Mark two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

Some Fire facts

  • On average, seven people die in U.S. home fires per day.
  • Cooking equipment is the leading cause of home fire injuries, followed by heating equipment.
  • Three out of five home fire deaths in 2010-2014 were caused by fires in homes with no smoke alarms or no working smoke alarms.
  • According to an NFPA survey, only one-third of Americans have both developed and practiced a home fire escape plan.

Other statistics

Hoarding and fire safety

Many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.

Dryers and washing machines

Clothes dryers accounted for 92% of the fires; washing machines 4%, and washer and dryer combinations accounted for 5%.

In 2010-2014, U.S. municipal fire departments responded to an estimated 15,970 home fires involving clothes dryers or washing machines each year. These fires resulted in annual losses estimated at 13 civilian deaths, 440 civilian injuries, and $238 million in direct property damage.

Source: http://www.nfpa.org/public-education/campaigns/fire-prevention-week-2

Free Emergency Ready Profile (ERP) app for business and churches

9/21/2017 (Permalink)

General Free Emergency Ready Profile (ERP) app for business and churches Emergency Ready Profile (ERP) app

It’s National Emergency Preparedness Month! In the context of hurricane Harvey, Irma or Maria, plus two destructive earthquakes in Mexico, we need to have a plan.

And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.

Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.

“Disasters Don’t Plan Ahead. You Can.”

40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.

Let me introduce you to our Emergency Ready Profile (ERP) app. You can find it in the app store: https://itunes.apple.com/us/app/ready-plan/id489247430?mt=8

This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!

Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.

The key to mitigation is knowing in advance :

• What to do

• Who to call

• What to expect

The app has information and pictures. Jessica, our Marketing Manager, would go to your business and find this information to you. You just have to download the app for free and gain access to it. You could also received this information printed or by email.

If you are a business owner call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.

Let’s explain our app:

• Overview -  Location / Parking

• Building Access

• Utility contacts & Shut off

• Emergency & Key Contacts

With this plan, you minimize business interruption by having an immediate plan of action.

For us is important that you are “Ready for whatever happens”.

CONTACT:
Jessica Harrison
731 589-0973
marketing@SERVPRO5727.com

SERVPRO® team departs for Florida to participate in Hurricane Irma recovery efforts

9/14/2017 (Permalink)

Storm Damage SERVPRO® team departs for Florida to participate in Hurricane Irma recovery efforts Taylor Callens, Eunice Mack, Stan Nunley, Darrell Lowery and John David from left to right.

SERVPRO® of Dyersburg/Union City, SERVPRO® of Weakley/Gibson/Carroll Counties and SERVPRO® of Jackson/Crockett County announced, it has partnered with SERVPRO® Storm Team Wilson from Birmingham, Alabama, and SERVPRO® Corporate to help in Hurricane Irma recovery efforts.

“Since we started hearing about Irma being created in the warm waters of the Caribbean Sea, we began our preparations; asking among our team members who would volunteer to assist in Florida after the hurricane.” said David Caldwell, owner of SERVPRO® of the three franchises.

“In 2012, we went to help people in New Jersey affected by hurricane Sandy. We know the devastation that it causes to homes, businesses and communities. We knew that a powerful hurricane was coming, actually the most intense Atlantic hurricane to strike the United States since Katrina in 2005. We wanted to be there and help.”

The morning of September 12th, five members of the three SERVPRO® franchises left the Newbern and Jackson offices to join the recovery efforts for about 15 days. John David Caldwell, Taylor Callens, Eunice Mack, Stan Nunley, and Darrell Lowery plan to do restoration extractions flood water, drying structures and treating for mold depending on needs.

They know the conditions will not be optimal. Most probably they will not have electricity or running water, but they are committed to do their job to the best of their abilities in order to give back to Floridians their homes almost as “Like it never even happened".

Every Day Is Game Day

9/1/2017 (Permalink)

Community Every Day Is Game Day Send, Like and Tag to enter our drawing. Every Day Is Game Day!

Show us your Game Day pics

How to get free tickets for a SEC game this season? SERVPRO has the solution! During these first two weeks of September 2017, we want to see football lovers’ team spirit. Send us your best football pictures, like us on Facebook, tag a friend and you will automatically enter our SERVPRO® random drawing.

What you could win

  • A free pair of SEC football tickets to South Carolina vs. Tennessee on Saturday, October 14th, in Knoxville, Tennessee.

What to do

Your pictures will be published on a SERVPRO® Facebook album called “Every Day Is Game Day”.

Those three actions (SEND/LIKE/TAG) will give you the chance to enter to our SERVPRO drawing until Wednesday September 27th at midnight. The lucky winners will be announced on a Facebook live stream on Thursday September 14th at 10:00 a.m.

The Southeastern Conference (SEC) opens the 2017 football season on the weekend of September 2nd with 14 games, including Tennessee playing Georgia Tech on “Labor Day”, Monday, September 4th.

According to ESPN, "Baseball is still called the national pastime, but football is by far the more popular sport in American society", since 1985.

Happy Football Season Y’all!

Source: The Official Website of the Southeastern Conference.