What our Customers say...


I had a waterline burst in my wall. It caused the biggest mess I had ever seen. SERVPRO put my house back together and now it looks amazing. So grateful.

We had a horrible storm a while back. I had called several contractors and they would never get back to me. I finally called SERVPRO and they came out they same day and started working. They did a great job. 

Worst day of my life, I came home to a fire in my home. Luckily I used SERVPRO and they were amazing. They did everything. I can never express how grateful I am.

SERVPRO cleaned our entire bank during covid-19. We are so grateful for them being able to do this for us. They did such a great job.

We had a water situation and I didn't realize how bad it was until I put pressure on a wall and the dry wall crumbled. SERVPRO was there in no time getting started. They are amazing.

We had so much storm damage back in the summer. We are so grateful to SERVPRO to be able to do all of the work we needed done. It looks amazing.

My house had so much smoke damage I thought we would have to tear out and reconstruct but whatever SERVPRO does works. 

Michelle and Kayley were awesome!!! Performed proactive cleaning/disinfecting of our entire facility and some of our patrol vehicles. Great job and thank you from our entire staff!!! You guys rock!!

Everyone I dealt with was very professional and understanding. I really felt heard during the entire process. I would recommend them to everyone I know.

The team at SERVPRO in Newbern, Tennessee are awesome! Our dryer shorted out while we were away from home. We had major smoke damage throughout the house. They went above and beyond for us during our time of need. Our house looks great! They were very professional yet personable! I’m thankful we chose SERVPRO!

Everyone was wonderful and treated us with the upmost respect. I couldn't have asked for kinder or more respect than these individuals gave us. I would use them again and I would hope to have the same people again.

We used SERVPRO a few years ago to repair some damage we had from an ice storm. They were awesome! They went above and beyond making our house better than before. Professional, clean, and respectful. I would definitely recommend them and have to friends that have needed repairs to their home.

Great service , showed up on time, completed the job, very friendly. Professional services, done what they said they would and got it right the first time. 5? Thank you !

SERVPRO has been more than a service they have been a friend in the most disastrous times in my life. The first was when my kitchen caught fire and smoke damage was through the entire house. They not only cleaned the kitchen they cleaned each item in the kitchen and stored it until my kitchen was rebuilt. They also cleaned my family's entire wardrobe and anything that was smoke damaged. The second time was when tragedy struck and they came to clean my home after the worst experience in my life. They were kind, gentle and reassuring. They cleaned every surface and removed all items touched by the tragedy. The third time was water and mold damage in our office. I recommended my employer use SERVPRO and like always they did the job with perfection, always going the extra mile. I recommend to anyone in need of the services they provide to contact them for a job well done! Thanks SERVPRO!

We had a pipe above our offices burst and flood several rooms. I expected a full day of waiting and dealing with multiple services, but one call to SERVPRO solved all of my problems. They arrived quickly and handled all the details. I was glad to have such professional and detail oriented people fixing our problem! They worked with us, accommodate our schedules, and helped us save time and money.

During a recent storm, a tree fell on my roof causing not only damage to my roof but cause water to make its way into my home. SERVPRO came as soon as they could to take care of the problem. The employees were very attentive and friendly. I am so thankful they were there to help me during that crazy time.

My kitten has had a few accidents and lord knows that is the worst thing to have to get out of furniture. I had no clue what to do and so I decided to give SERVPRO of Weakley/Gibson/Carroll Counties a call. They cleaned my couch in less than two hours. No smell or stain. I would highly recommend and will use them again.

I am very happy with how my kitchen turned out. Everyone here is so great! 

Everyone done a fantastic job on our kitchen! We are very pleased with everything! Great job Jason!

Looks great!

Techs are very nice and do a wonderful job!

Everything looks great!

Very please with the professionalism and quick acting of SERVPRO.

Well done!

Nathan was awesome to work with! He made a terrible situation manageable. Thank you so much!

Friendly, helpful staff. They were kind, caring. Great team. We were very pleased.

I am so grateful for their professionalism.

We had a major water leak in the women’s restroom. We open the church up to SERVPRO of Weakley, Gibson, Carroll Counties with their several thousand dollars worth of equipment and they started dehumidifying, vacuuming and getting rid of all the water. They were using moisture meters to check walls impacted by the water. They really did a superb job. I would recommend them to anyone, anytime.

I am very satisfied with the carpet cleaning that SERVPRO preformed. I will use them again. The crew was very professional. 

“I started using SERVPRO of Dyersburg/Union City, SERVPRO of Weakley/Gibson/Carroll, SERVPRO of Jackson/Crockett many years ago when I was in the hotel industry and now I use them at The Farms County Club in Dyersburg.  Over the years I have used at least four different cleaning companies and I have never found anyone who can compare to their level of clean.    The level of customer service and the quality of work is why I continue to use them today after so many years.”

SERVPRO did a fantastic job on my carpets. I am very pleased with the work they preformed and how they look. 

I had my carpets cleaned in the dining room, living room, hall, and bedroom. I had the tile in my bathroom cleaned. The crew did a wonderful job. Everything looked wonderful.

I feel SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job.

They were prompt, courteous and attentive to my concerns.

I was clearly explained the cleaning and restoration process throughout the duration of the job.

I was confident in the knowledge and professionalism of the SERVPRO.

I would use the SERVPRO for future cleaning.

I would recommend SERVPRO to my friends, family, and colleagues.

Overall, I am satisfied with the service provided by the SERVPRO.

My couch and carpet that I had cleaned looked great. SERVPRO did great a great job. The workers were very nice, and they were on time.  I am already telling people about how well SERVPRO did on my carpet and couch!

To Whom It May Concern:

One never will know when something will break in the house! From personal experience I have learned that whatever breaks, call SERVPRO because they will repair it and take care of the customer very well and as promptly as possible.

Great admiration goes out to Jason & Nathan! Your teams have been wonderful! Thank you for all you have done to get my house back in working order! Nathan, you are one of the most dedicated persons I have ever had the privilege to work with on such a project. You sought answers to make everything work better than a well-oiled machine!

SERVPRO does much more than I was ever aware. Thank you for all the great work! I'm very glad Farm Bureau suggested I contact you!

With deep gratitude, 

Sandra Allen